|
|
 |
|
2003 Electronic Trade and Content Market :
Annual report on the e-commerce (B2B and B2C), e-retailing, m-commerce, portals, e-economy, EFTPOS, ATMs, e-bill, email, EDI, smart cards, e-cash Internet transactions market. Report also contains: Technology information, Global overview, Overview per continent, Trends and Developments, Business Strategies, User statistics, Revenues and forecasts.
Overview:
E-commerce encompasses all aspects of online commerce, from online shopping and auctions to electronic cash and home banking. Related services and content include portals, online education and health, the ability to work from home, teleconferencing etc.
Despite a slow-down in the growth of the Internet, we have seen a rapid growth of e-commerce, especially between businesses. New developments in broadband will see the arrival of radical new approaches such as permission-based business (2005 – 2008). New vehicles like m-commerce are not seen as being very successful in mass markets, but will have a role to play in niche markets.
Another major inhibitor to growth is the role of vertically integrated incumbents that are forcing themselves into specialised services and content areas for which they have little expertise, and are too cumbersome to handle efficiently. The establishment of adequate broadband infrastructure has also been held back by incumbents protecting their existing turf. Governments are starting to look at answers to this problem such as structural separation, but they have a long way to go.
In some cases, cities are taking the matter out of the hands of the telcos and the government by setting up their own infrastructures so as to be able to benefit from broadband.
Security issues have always been an impediment to growth, but this resistance is subsiding with improved safeguards and increasing user confidence.
The Report provides overviews of these developments and analyses of many of these trends and developments, allowing organisations to pursue those business opportunities that add to their bottom line, rather than chasing industry and technology hype. A range of statistics provides essential data for the development of business strategies and business plans.
Exhibit 1 – Overview of e-services
- E-retailing (B2C);
- B2B e-commerce;
- E-government;
- Homebanking;
- M-commerce;
- Portal services (e-shopping);
- E-content (games, music, video-on-demand);
- Home networking services (secutity, home computer networks);
- Residential e- services (news, sport, entertainment);
- Electronic communities (e-mail, chats, community boards);
- Telecities (broadband based cities, communities, regions);
- Teleworking;
- Telesecurity;
- Tele-education;
- Tele-health;
- Video communication, teleconferencing and business TV.
(Source: Paul Budde Communication, International Electronic Trade Market)
-
-
Table of Contents
1. MARKET ANALYSIS – 2003
1.1 Executive summary
1.1.1 Statistics overviews
1.1.2 Governing policies
1.1.3 Infrastructure
1.1.4 High-speed Internet
1.1.5 Marketing, advertising, pricing
1.1.6 Convergence – IP applications
1.1.7 VoIP
1.1.8 Websites, hosts, ISPs
1.1.9 Electronic communities
1.1.10 Webcasting, video streaming
1.1.11 Cybercrime and spam
2. STATISTICS OVERVIEWS
2.1 Latest research
2.1.1 ITU Mobile/Internet Index
2.1.2 Probe Research
2.1.3 Snapshot
2.2 Growth of the Internet
2.3 Most popular online activities
2.3.1 Internet for news gathering
2.3.2 Online government services
2.4 Regional overviews
2.5 Language statistics
2.6 Internet charges
2.7 Revenue statistics
2.8 Browser access
2.9 Residential and business markets
2.9.1 User statistics
2.9.2 Less residential use than we were told
2.9.3 Residential demographics
2.9.4 Usage patterns
2.9.5 Residential users
2.9.6 Seniors market
2.9.7 Business market
2.9.8 Business to employees (B2E) systems
2.10 Business trends and strategies
2.10.1 The Internet in 2003
2.10.2 New models for the telco industry
2.10.3 Permission-based marketing
3. GOVERNING POLICIES
3.1 Interconnect costs
3.1.1 Australia takes on the USA
3.1.2 Ruling not accepted by USA
3.2 Internet Telephone Numbering System
3.3 The Governing of Internet domain names
3.3.1 Introduction
3.3.2 ICANN
3.3.3 Multilingual domain names
3.3.4 The World Intellectual Property Organisation process
4. INFRASTRUCTURE
4.1 Dramatic slow down in growth of global Internet backbone
4.2 The Internet network
4.2.1 A global network of networks
4.2.2 Key players
4.2.3 ARPA (Advanced Research Projects Agency)
4.2.4 National Science Foundation (NSF)
4.2.5 From defence to commerce
4.2.6 Exploding network growth
4.2.7 International bandwidth
4.2.8 New York is the global Internet capital
4.3 New distribution environment
4.4 The World Wide Web Consortium
4.5 IPV6 forum
4.6 Internet standard for privacy
4.7 Global Internet Project (GIP)
4.8 Next generation Internet
4.9 Global Terabit Research Network (GTRN)
4.9.1 Research partnership
4.9.2 Advanced networking
4.9.3 Global connectivity
5. BROADBAND INTERNET
5.1 Market analysis
5.1.1 Introduction
5.1.2 High-speed, always on Internet
5.1.3 Multi access services
5.1.4 IP-based applications
5.1.5 Cable TV networks for multi access
5.2 New distribution environment
5.3 Broadband Internet
5.4 Cable and DSL Internet connections to explode
5.5 ISPS try to force high-speed access
5.6 Internet via satellites
5.7 Wireless Internet access
5.7.1 Higher-speed access
5.8 Ka-Band
5.8.1 Preparing for a global data network
5.8.2 What is Ka-Band
5.8.3 Market issues
5.8.4 Internet-in-the-sky
5.8.5 Network issues
5.8.6 Industry issues
5.8.7 Market forecasts
5.9 Ka-Band – players and projects
5.9.1 What is Ka-Band
5.9.2 Major players
6. MARKETING, ADVERTISING, PRICING
6.1 Internet turns telecoms into marketing tool
6.2 Personal rich media
6.2.1 Video will transform the experience
6.2.2 People’s creativity will be unleashed
6.2.3 Web storage needs an increase
6.2.4 More and different end-user equipment
6.2.5 Business applications
6.3 Internet advertising
6.3.1 Revenue overview
6.3.2 Costs of Internet advertising
6.3.3 Costs of direct e-mails
6.3.4 Marketing issues
6.3.5 Internet stimulates other shopping habits
6.3.6 Changes in Web advertising
6.3.7 Dubious tactics
6.4 Trends in customer behaviour
6.5 Market segments
6.6 Price elasticity and interactive services
6.7 Public Internet terminals
6.8 Marketing – Paul’s opinion
6.8.1 Introduction by Paul Budde
6.8.2 The end of shopping malls and walled gardens
6.8.3 The dotcom crash
7. CONVERGENCE – IP APPLICATIONS
7.1 Converging networks
7.1.1 Dedicated voice and dedicated data networks
7.1.2 Changes driven by IP
7.1.3 Multi Protocol Label Switching (MLPS)
7.1.4 Next Generation packet networks
7.1.5 IP objectives
7.2 IP=IT
7.2.1 From Internet telephony to VoIP
7.2.2 From basis services to value added applications
7.3 IP - enhanced services
7.4 Technology Forecast: 2002-2004
7.4.1 Emerging patterns of Internet computing
7.4.2 Grid computing
7.4.3 Computing as a utility
7.4.4 IP dialtone
7.4.5 802.11
7.5 Other forecasts
7.5.1 Operators have no choice
7.5.2 Pent up demand for new IP based services
7.5.3 Competitors will built their bypasses on IP
7.5.4 Well suited for various access technologies
7.5.5 IP in other industries
8. VOIP
8.1 IP telephony is now mature
8.2 IP beyond VOIP
8.3 IP integrates voice and data
8.3.1 The continuing importance of voice
8.3.2 Quality issues
8.3.3 Corporate VPN
8.4 Historic overview
8.5 IP is turning telecommunications into IT
8.5.1 Opportunities in green field operations
8.5.2 Problems with traditional PABXs
8.5.3 IP PABX set of standards
8.6 H.gcp IP telephony standard
8.7 IP Market statistics and forecasts
8.7.1 Market overviews
8.7.2 Infrastructure
8.7.3 Revenue
8.7.4 Regional developments
8.7.5 IP traffic
8.7.6 Consumer demand
8.7.7 IP equipment markets
8.8 Technology issues
8.8.1 Voice over IP service (VoIP)
8.8.2 Video-On-Demand (VOD)
8.8.3 IP over mobile networks
8.9 Regulatory issues
8.9.1 Introduction
8.9.2 Carriers, governments and IP Telephony
8.9.3 The ITU opinions
9. WEBSITES, HOSTS, ISPS
9.1 Internet hosts
9.1.1 Web server software market
9.2 Domain names
9.3 Websites
9.3.1 The Web
9.3.2 Website statistics
9.4 Web hosting
9.5 Internet content
9.6 Search engines
9.7 Intelligent agent (knowbots)
9.8 The ISP market
9.8.1 ISPs conquering the world
9.8.2 Internet company failures declining
9.8.3 The costs of acquiring customers
9.8.4 Free Internet
9.8.5 The backbone/wholsale market
10. WEBCASTING, VIDEO STREAMING
10.1 Webcasting
10.1.1 What is Webcasting?
10.1.2 The advantages of Webcasting
10.2 Video streaming
10.2.1 Introduction
10.2.2 Key players
10.2.3 Key developments
10.2.4 Market forecasts
10.3 Internet TV
10.4 Multicasting
10.4.1 First initiatives
10.4.2 Global multicasting
10.5 Internet radio
10.5.1 Simulcasting
10.5.2 Secure digital music initiative
10.5.3 The perils of commercial radio stations on the Web
10.5.4 Brief timeline of music on the Internet
10.6 Developments and forecasts
10.6.1 Videostreaming still disappoints – late 2002
10.6.2 TV and/or PC?
10.6.3 Narrowband developments of the 1990s
10.6.4 Broadband networks key to breakthrough
10.6.5 Some early results
10.6.6 The International Webcasting Association (IWA)
10.6.7 Media streaming report from CTIN
10.6.8 Market analysis
10.6.9 Internet screenphones
10.6.10 Internet videoconferencing
11. CYBERCRIME AND SPAM
11.1 An international problem
11.1.1 Consumer fears in the US
11.2 Crime statistics
11.2.1 Statistics for 2002
11.3 Forms of cybercrime
11.3.1 Viruses
11.3.2 Hacking and cyberterrorism
11.3.3 The Nigerian scam
11.3.4 Identity theft
11.3.5 Libel
11.4 Efforts at crime prevention
11.4.1 Far reaching anti-crime powers in Britain
11.4.2 Internet crime bill in the USA
11.4.3 Filters
11.5 Unsolicited commercial e-mail (spam)
11.5.1 Coalition against unsolicited commercial e-mail
11.5.2 Deterrence measures for spam
12. TECHNOLOGY
12.1 Overview
12.1.1 Introduction
12.1.2 Conclusion
12.2 TCP, UDP
12.2.1 Introduction
12.2.2 UDP, TCP packets
12.2.3 IP Addresses
12.2.4 Upgrading to IPv6
12.3 Web browsing, Routing and Flexibility
12.3.1 A Web browsing example of TCP and HTTP
12.3.2 Routing, speed and reliability
12.3.3 Flexibility and contrasts with the phone system
12.4 The Domain Name System
12.4.1 The Domain Name System – DNS
12.4.2 Registering a Domain Name
12.4.3 DNS in action – translating a name into an IP address
12.5 Applications and Protocols
12.5.1 Introduction
12.5.2 Usenet ‘newsgroups’ – NNTP
12.5.3 IRC – Internet relay chat
12.5.4 Network File System – NFS
12.5.5 Windows networking – SMB, CIFS and SAMBA
12.5.6 Virtual Private Networks – VPNs
12.6 E-mail
12.6.1 Clients and servers
12.6.2 Simple Mail Transport Protocol – SMTP
12.6.3 Security limitations of SMTP
12.6.4 Encryption for security and authentication
12.6.5 Protocols for retrieving E-mails
12.6.6 Attachments
12.6.7 Operational guidelines and plain-text formats
12.6.8 E-mail discussion lists
12.7 HTTP and HTTPS
12.7.1 HTTP and FTP
12.7.2 FTP
12.7.3 HTTP
12.7.4 FTP more efficient for large files
12.7.5 URLs which encode session information
12.7.6 Cookies
12.7.7 Proxy Servers for HTTP and FTP
12.7.8 Simple servers and complex clients
12.7.9 The challenge of complex Websites
12.7.10 Server-side programming and database driven Websites
12.7.11 Secure HTTPS
12.8 Telephony and Voice over IP
12.8.1 VoIP
12.8.2 Internet telephony
12.8.3 VoIP on private networks
12.8.4 Comparing the Internet and the telephone network
12.9 Search engines and Directories
12.9.1 Introduction
12.9.2 Web Directories
12.9.3 Search engines
12.10 Streaming Media
12.10.1 Streaming video and audio
12.10.2 Unidirectional and bidirectional streaming
12.10.3 Video on demand and bandwidth restrictions
12.10.4 Open-standard streaming systems
12.10.5 Proprietary streaming systems
12.10.6 File download vs. server streaming
12.10.7 Commercial aspects of proprietary systems
12.11 Data and Internet Terminology Explained
12.11.1 Asynchronous Digital Subscriber Line - ADSL
12.11.2 Application Services Provider - ASP
12.11.3 ATM - Asynchronous Transfer Mode
12.11.4 Bandwidth
12.11.5 broadband-integrated services digital network - B-ISDN
12.11.6 Bits per second
12.11.7 Broadband (wideband)
12.11.8 Broadband network
12.11.9 Cable modem
12.11.10 Circuit switched networks
12.11.11 Client
12.11.12 Client server
12.11.13 Colocation, co-location or collocation
12.11.14 coarse wave division multiplexing - CWDM
12.11.15 Cyberspace
12.11.16 Dark fibre
12.11.17 Data services
12.11.18 Domain Name
12.11.19 Domain Name System (DNS)
12.11.20 Digital Subscriber Line - DSL
12.11.21 Dense Wavelength division multiplexing - DWDM
12.11.22 E-Commerce - electronic commerce
12.11.23 E-mail
12.11.24 Ethernet
12.11.25 Extranet
12.11.26 FDM - Frequency-Division Multiplexing
12.11.27 Fibre condominium arrangement
12.11.28 Fibre optics/optical fibre
12.11.29 File Transfer Protocol (FTP)
12.11.30 Firewall
12.11.31 Frame relay
12.11.32 Gateway
12.11.33 Host computer
12.11.34 HTML
12.11.35 HTTP
12.11.36 HTTPS
12.11.37 Internet Access Provider - IAP
12.11.38 Internet Protocol – IP
12.11.39 Internet services
12.11.40 Internet subscriber
12.11.41 Internet user
12.11.42 Intranet
12.11.43 IP address and port number
12.11.44 integrated services digital network - ISDN
12.11.45 Internet service provider – ISP
12.11.46 information technology - IT
12.11.47 kilobits per second - Kb/s
12.11.48 Local Area Network – LAN
12.11.49 Last mile
12.11.50 Metropolitan Area Network - MAN
12.11.51 Managed Applications Service Provision - MASP
12.11.52 MB - megabyte
12.11.53 Modem
12.11.54 Multimedia
12.11.55 Network
12.11.56 Online Service Provider - OSP
12.11.57 Outsourcing
12.11.58 Packet filtering
12.11.59 Packet dwitched networks
12.11.60 passive optical network - PON
12.11.61 Point of Presence - POP
12.11.62 Portal
12.11.63 Postalised rates
12.11.64 Protocol
12.11.65 Protocol stack
12.11.66 Proxy server
12.11.67 Router
12.11.68 Synchronous Digital Subscriber Line - SDSL
12.11.69 Security, vulnerability
12.11.70 Server
12.11.71 Transmission Control Protocol/Internet Protocol - TCP/IP
12.11.72 Time Division Multiplexing - TDM
12.11.73 Teleconferencing
12.11.74 Telnet
12.11.75 Terabyte
12.11.76 UDP
12.11.77 UNIX, BSD, LINUX
12.11.78 URL
12.11.79 Virtual Private Network – VPN
12.11.80 Value Added Network Or Virtual Area Network – VAN
12.11.81 Value-Added Services – VAS
12.11.82 Virus, worm, trojan
12.11.83 Voice over Internet Protocol – VoIP
12.11.84 VPN
12.11.85 VSAT networks
12.11.86 Wide Area Network - WAN
12.11.87 WDM - Wave Division Multiplexing
12.11.88 WWW
12.11.89 X.25
12.11.90 xDSL
13. GLOSSARY OF ABBREVIATIONS
Exhibit 1 – The business of Internet: market sizes, infrastructure and players – 2000
Exhibit 2 – Generic Top Level Domains
Exhibit 3 – Key Internet events – 1996-2002
Exhibit 4 – Drivers of high-speed Internet
Exhibit 5 – Frequency spectrum allocation for common commercial US SATCOM bands
Exhibit 6 – Satellite-based ISPs
Exhibit 7 – Consumer behaviour on Internet
Exhibit 8 – IP based enhanced services
Exhibit 9 – Recently launched VoIP services – late 2002
Exhibit 10 – Established IP Vendors
Exhibit 11 – The phenomenon of the 1990s
Exhibit 12 – What are Intelligent Agents?
Exhibit 13 – How to avoid ads
Exhibit 14 – Equivalence between access modes and traditional audiovisual use
Exhibit 15 – JANET
Exhibit 16 – Music Player 3
Exhibit 17 – Timeline of music on the Internet – 1984-2003
Exhibit 18 – Spam characteristics
Exhibit 19 – Most commonly seen Spam
Exhibit 20 – An 8 address TCP/IP subnet
Exhibit 21 – Traceroute of Routers between Melbourne and Iceland
Exhibit 22 – Generic Top Level Domains
Exhibit 23 – Australian Second Level Domains
Exhibit 24 – Contrasts between the telephone network and the Internet
Exhibit 25 – Estimated hours per month spent with major search engines
Exhibit 26 – Add URL pages for major search engines
Exhibit 27 – Adoption of digital broadband technologies
Table 1 – Worldwide top 20 mobile/Internet index ratings – 2002
Table 2 – Internet population by region – 2002
Table 3 – Worldwide connections to the Internet – 1993-2000
Table 4 – Internet users – 1990-2005
Table 5 - Online activities in US – 2002
Table 6 – Preferred US sources of news at work – 2002
Table 7 – Internet users per region – 1999-2002, 2005
Table 8 – Expected CAGR of Internet users by region – 1999-2005
Table 9 – Distribution of Internet users by language – 2001-2002
Table 10 – Global dial-up Internet tariffs – 2001
Table 11 – Internet revenue forecasts in 2001 – Europe vs USA
Table 12 – Browser market shares – 1997-2002
Table 13 – Online penetration in households – 1996-2000
Table 14 – Information sources of Internet users
Table 15 – Time spent online at home in top 10 countries – 2001
Table 16 – Internet bandwidth and business users by industry sector – 2000
Table 17 – Most responsive marketing methods worldwide – 2001
Table 18 – Media buyers’ prime source for e-mail marketing news and information – 2001
Table 19 – Permission e-mail message volume in the US – 1999-2003
Table 20 - Online language populations – 2002
Table 21 – International Internet bandwidth by region – 2000-2002
Table 22 - Share of capacity by provider on US Internet routes - 2002
Table 23 – Top 10 interregional Internet hub cities - mid-2001
Table 24 – High-speed growth – 1998–2002
Table 25 – Internet access – 2001
Table 26 – Value of satellite ISP link marketplace – 1998-2001; 2006
Table 27 – Total value of the IP over satellite market – 1998-2000
Table 28 – Global capacity of transponders – 1997, 1999 and 2002
Table 29 – Revenue predictions – 1998-2005
Table 30 – Interactive advertising by platform – 2005
Table 31 – World’s top 10 brands
Table 32 – Price elasticity
Table 33 – Preferred pricing: flat monthly or use-based charge
Table 34 – Growth of Network Traffic – 1999-2003
Table 35 – IP market-share of total telephony – 1997-2002
Table 36 – IP telephony service market by region – 1997-2002
Table 37 – Forecast IP and PSTN traffic – 1997-2002
Table 38 –VoIP minutes – 2000-2002
Table 39 – IP telephony hardware sales – 1997-2002
Table 40 – Growth in the number of Internet hosts – 1984-2002
Table 41 – Web server survey – 2002
Table 42 – TLDs and ccTLDs ranking – 2002
Table 43 – Total number of websites worldwide – 1997-2003
Table 44 – Worldwide market shares for search engines – 2002
Table 45 – US services with most fraud related complaints – 2002
Table 46 – Major Internet frauds in the US – 2002
Table 47 – Countries with most digital attacks – 2002
Table 48 – Proportion of pornography and health sites blocked by Internet filters – 2002
Table 49 – Spam received/user in US – 2000-2006
|
|
|
